ACM SIGACCESS Newsletter - 09/2008 online edition Accessibility and Computing Following the tradition of including a variety of work from around the world, this issue encompasses a variety of topics, from a report from Italy on improving accessibility of a question-answering system to an investigation of the problems older Malaysians face when using mobile phones. This issue also includes a report on International Cross-Disciplinary Conference on Web Accessibility 2008 and an article from the USA that outlines some writing guidelines for authors writing about technology for people with disabilities, more specifically on currently accepted terminology. Contents: A note from the editor Improving Accessibility in an Automated Question-Answering System The use of Mobile Phones by Older Adults: A Malaysian Study General Writing Guidelines for Technology and People with Disabilities W4A 2008 - a review Link: http://www.sigaccess.org/newsletter/index.php