Help for deaf, hard-of-hearing workers
From: Federal Computer Week - 04/18/2008 - page 28
By: Ben Bain

Each time you call Library of Congress Senior Cataloguing Specialist Alex
Richey, you might hear a different voice on the other end of the line. Yet
Richey said those words have never seemed more like his own. 

Richey is one of 17 deaf or hard-of-hearing employees at the Library of
Congress who have begun using video-relay service (VRS) technology. The
system allows them to communicate with one another using sign language or
transmit a message in sign language to an interpreter, who relays it to a
hearing colleague via a standard phone line. 

Read the entire article at:
http://www.fcw.com/print/22_9/management/152211-1.html

Link:
Deaf and Hard of Hearing in Government
http://www.dhhig.org/

Related stories:
New tech improves communication for employees with loss of hearing FCW
http://www.fcw.com/online/news/151692-1.html

Bionic ear transformed Royer's life
http://www.fcw.com/print/11_48/news/91693-1.html

Deaf Federal Workers
http://www.nad.org/site/pp.asp?c=foINKQMBF&b=237398