Teaching Machines to Hear Your Prose and Your Pain
From: NY Times - August 1, 2002
By Anne Eisenberg

Speech recognition software will soon be to detect the slight differences in
pitch, timing and amplitude that are so easy for people to interpret and so
hard for computers. It might be useful in applications where shadings of
voice come into play - for instance, in detecting just how irritated, or even
intoxicated, people on automated customer service lines may be.  

Read the entire story at:
http://www.nytimes.com/2002/08/01/technology/circuits/01NEXT.html?ex=1032323658&ei=1&en=c56452890dc665e1

Contributed by Marsha Allen