Call for papers: CUU 2003 We invite submissions (due May 12, 2003) for the second ACM Conference on Universal Usability, to be held in Vancouver, BC, Canada, November 10 - 11, 2003. We seek work in any area whose aim is to enable the widest range of users to successfully use technology for information, communications, entertainment, education, e-commerce, civic systems, and government services Challenges include the diversity of users (experts and novices, old and young, educated and illiterate, disabled, forgotten, those in ill health, etc.); the wide range of technology, and the gap between what users know and what they need to know. We are interested in research, new systems and technologies, empirical evaluations of systems, policy suggestions, and systems that support community activities. A diverse set of participants is expected including technologists, policy makers, advocates, users, and researchers. http://www.acm.org/sigs/sigchi/cuu2003/ Contributed by John Goldthwaite