PNC to Debut ATM Service for Visually Impaired from Pittsburgh Business Times - January 5, 2001 PNC Financial Services Group and two visually impaired PNC customers have reached a tentative settlement to provide access to automated teller machines. Under the terms of the settlement, Pittsburgh-based PNC will become the first financial institution in the nation to test the use of cellular phones and specially trained phone representatives to guide visually impaired clients through an ATM transaction. http://www.bizjournals.com/pittsburgh/stories/2001/01/01/daily37.html