The complete text in HTML of librarian Barbara T. Mates' 1999 book, "Adaptive
Technology for the Internet: Making Electronic Resources Accessible to All"
has been put on the Web by ALA Editions, the American Library Association's
publishing arm. Here, you can read advice from a librarian who's been there
and done that on such technologies as screen readers, Braille screens, voice
recognition systems, hearing assistance devices, and HTML coding for
accessibility.  

The chapter titles are:
 1 - Could Helen Keller Use Your Library? 
 2 - Click (W)Here(?) - Basic Document Design 
 3 - Large-Print Access to the Internet 
 4 - Hearing the Internet 
 5 - Touching the Internet with Braille 
 6 - Adaptive Technology for Hearing Impairments 
 7 - Surfing the Internet with a "Different" Board 
 8 - Computers Reading and Speaking - "Stand-Alone" Systems 
 9 - Funding Adaptive Technology 
10 - Making It All Work - Staff Training 
11 - Announcing Improved Access 
12 - Working in the Real World 

The appendices are:
1 - Websites Helpful for Information on Accessibility 
2 - Selected Vendors, Manufacturers, and Consultants 
3 - Special Libraries with Adaptive Technology Programs 
    Glossary 
    Bibliography and Reading Resources 

http://www.ala.org/editions/openstacks/insidethecovers/mates/mates_toc.html