Talk to Your PC With One Voice Voice Interactive Technology combines artificial intelligence and voice recognition to let you chat with your PC. by Liane Gouthro, PC World October 4, 1999, 12:01 a.m. PT Using a combination of artificial intelligence and spoken language, Intelligent Voice Interactive Technology from One Voice Technologies lets people talk to their computers to navigate through their desktops and the Internet using everyday speech. IVIT was developed for home consumer use. But you'll first find the technology in bundled offerings from PC vendors, Internet service providers, and Web content providers. The product is scheduled to be available by year's end, and in retail outlets in 2000, ranging in price from $49 to $79. The user interacts with IVIT through an animated agent, an image that appears on their desktop. The agent could appear in the form of an animated computer chip, a genie, or a wizard. You can speak to the agent just as you would to a co-worker or friend, using free form thoughts. The combination of artificial intelligence and voice-recognition technology enables the agent to overcome speech recognition errors and interpret natural language. Freeform Conversation The agent is not restricted by a list of predefined words and phrases, or simplified command and control terms. For example, if you want to know the weather, you are not restricted to saying something like "Show me the weather." Instead, you could say, "Will it rain today?" and your agent might reply, "There is no rain forecast for today," while popping up a Web site that shows today's weather forecast. Each user enters a profile when installing the program, so the agent knows your local area. If the agent does not understand your request, it will request clarification. For example, if you are working in a Word document and you say, "Find me a hotel in Boston," it might ask, "Do you mean, search the Internet?" to differentiate from the document in use. When you say yes, it will conduct the search. IVIT may also ask you to narrow down or expand upon your search, depending on the amount of results it finds. IVIT generally takes about ten minutes to become accustomed to a user's voice, notes Dean Weber, One Voice Technologies chairman and chief executive officer. Because this technology can ask you to clarify your statements, IVIT does not require a long training period, according to Weber. In addition to the user features, IVIT also provides tools for Web site designers. The package includes a scripting tool so site designers can create voice prompts and responses to spoken user requests. Merlin can guide IVIT users through these voice-enabled sites, by describing the available features. The scripting tool does not modify a site's HTML, but instead creates a separate voice map of the site. http://www.onevoicetech.com/ ------------------- Talk your way to the Web From PC Week - October 4, 1999 - page 9 One Voice Technologies plans to announce at Internet World this week an intelligent interactive language technology that lets people talk with their PCs and navigate the Web using natural speech. One Voice's Intelligent Voice Interactive Technology understands advanced linguistic concepts such as topics, subjects and synonyms, so users are not restricted to predefined words and phrases. IVIT speaks to users through animated characters that ask intelligent questions and read back results aloud. IVIT also asks users questions to clarify their requests. One Voice's first product, Intelligent Voice Animated Navigator, will be available as a free download at http://www.onevoicetech.com later this year. It will also retail for $49 without dictation and $79 with dictation in January. Caption: IVIT's star, "Chip."